Insurance & Financing Information

At Kool Koala Pediatric & Adolescent Dentistry, we believe every child deserves access to quality dental care. We’ve structured our financial policies to make treatment accessible and stress-free for families throughout New Jersey and Delaware. Our team is committed to helping you navigate insurance benefits and payment options with transparency and care.

Insurance Coverage

We proudly accept most major insurance plans across our six convenient locations. Our knowledgeable staff will work with your insurance provider to maximize your benefits and minimize out-of-pocket expenses.

New Jersey Locations

Our New Jersey offices accept most major dental insurance plans including:

  • Aetna
  • AmeriHealth
  • Blue Cross Blue Shield
  • Cigna
  • Delta Dental
  • Guardian
  • Horizon
  • MetLife
  • United Healthcare
  • Liberty Dental
  • NJ Family Care

Please note: NJH, UHC, and Liberty are New Jersey HMOs not accepted at our Delaware location.

Click to see the complete list of insurances accepted at our offices:

Delaware Location (Bear Office)

Our Bear, Delaware office accepts all major dental insurance plans plus:

  • Delaware First
  • AmeriHealth Caritas Delaware
  • Highmark Delaware

These Delaware MCOs are not accepted at our New Jersey locations. For a complete list of insurances accepted at our Bear office, click here.

Out-of-Network Benefits

Don’t see your insurance listed? We can still help! We file claims for out-of-network patients when there are assignment of benefits available for out-of-network providers. Contact our office to discuss your specific coverage and options.

Flexible Payment Options

We understand that every family’s financial situation is unique. That’s why we offer several payment solutions to fit your budget.

CareCredit Financing

We’ve partnered with CareCredit to offer flexible financing options that allow you to:

  • Start treatment immediately
  • Pay over time with convenient monthly payments
  • Choose from various payment plans
  • Apply quickly and receive an immediate decision

In-House Payment Plans

For families who prefer to spread out payments without third-party financing, we offer simple in-house payment arrangements:

  • 50% of treatment cost collected at your visit
  • Remaining balance divided into two equal payments
  • Customized scheduling to fit your budget needs

Special Savings

In-Office Discount Plan for Hygiene Visits

We offer an exclusive in-office discount plan for hygiene visits to help families without insurance coverage or those with limited benefits. Ask our front desk team about enrollment details and how much you could save on preventive care.

Insurance and Payment FAQ

Q: Do I need to bring my insurance card to every appointment?
A: Yes, please bring your current insurance card to each visit. Insurance coverage can change, and having your current information ensures we can process claims accurately.

Q: How will I know what my out-of-pocket costs will be?
A: Our team will provide a detailed cost estimate before beginning any treatment. We verify your insurance benefits and explain your coverage so there are no surprises.

Q: What payment methods do you accept?
A: We accept cash, personal checks, and most major credit cards (Visa, MasterCard, American Express, and Discover).

Q: Can I make payments online?
A: Yes, we offer convenient online payment options through our secure patient portal.

Our Financial Philosophy

At Kool Koala Pediatric & Adolescent Dentistry, we believe financial considerations should never be a barrier to excellent dental care. Our dedicated team works diligently to help you understand all costs associated with your child’s treatment and identify the payment options that work best for your family.

We’re committed to transparency in our financial policies and will always discuss costs before beginning treatment. If you have questions about insurance coverage, payment options, or your specific financial situation, please contact our office or speak with our team at your next visit.

Schedule an appointment today and experience the compassionate, comprehensive care that makes Kool Koala Pediatric & Adolescent Dentistry the trusted choice for families throughout New Jersey and Delaware.

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